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Jack O’Brien, Founding Member of GLSA and long time member of the Security Industry, has passed away


Jack O'Brien

Jack is already missed by us here at the alliance. His decades of industry experience, bright mind and overall knowledge added great value to our team. Jack was the first Vice President of the Alliance, taking on the task of the COO for the past year or more and was the acting COO at the time of his passing.


Jack had extensive experience as a contact-center executive in the electronic security industry with demonstrated expertise in new business growth, P&L management, development of cross-functional teams, and leadership of large groups of employees, in fast-paced environments. He played a leadership role in launching and managing major initiatives, facilitated business growth through sales of major regional and national accounts, new call center start-up, acquisitions, facilities consolidation, ISO 9000 implementation, Dept. of Defense and Underwriters Laboratories listing.


With over 35 plus years of experience with high profile companies in successfully running large, 24 by 7, call center operations in geographically diverse locations.


Jack was the;

  • Chief Operating Officer, Ackerman Security

  • Vice President , Security Networks (Marlin Central)

  • Director, North American Services for Siemens Building Services

  • Director, SecurityLink from Ameritech

  • Director, Rollins Protective Services

  • Director, Rollins Protective Services

  • General Manager, ADT Fire & Security

  • General Manager, Wells Fargo Alarm Services

Jack leaves behind his wife and young twins, among his extended family and friends around the world, and throughout the industry.

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